Made to order
Submitting an inquiry does not confirm an order. Materials, availability, testing, price, timing, shipping, and project terms are agreed individually before production.
Clear from the start.
Concepts & testing
Concept renders are not photographs of completed products. Coming Soon items and digital files are unavailable for purchase until their production requirements and exact version have been tested and approved.
Design approval & changes
Review your private proof carefully, including spelling, colors, and placement. Request changes or approve the design using your link. Design approval is separate from pricing and the final order. Discuss changes or cancellation with us using your request reference.
Shipping, cancellations & returns
Shipping options and project-specific cancellation or return terms will be discussed before you commit. Contact us promptly if your plans change or there is a problem with your project.